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Warranty Programs

10 Year Warranty Program

Residential Extended Warranty

When we say Carolina Comfort stands behind every installation, every repair, and every part we sell, we mean it. Our ten-year extended parts and labor warranty program is unmatched in our industry or region.

Our products are unmatched in quality and value, but even the highest-quality parts sometimes suffer mechanical failure. With the extended warranty there is little to no cost to you for 10 full years. Under the Manufactured warranty, if a coil fails it is covered. But there are miscellaneous costs that are not covered like: Silver Solder, Nitrogen, Refrigerant, Filter Driers, Torch, Vacuum & Recovery charges and most of all Labor. These miscellaneous costs could easily add up to $1,700.00 dollars that the customer would have to absorb. With the Premium Protection Plan all the items would be covered 100% for a full 10 years.

With any Carolina Comfort, Inc. installed HVAC system; we will offer our customers a Premium Protection Plan Extended Warranty that covers the complete system, parts and labor, including the thermostat, for 10 years.

Our Premium Protection Plan is a convenient and affordable Extended Warranty that provides you with “Guaranteed Peace of Mind” knowing you are protected against unexpected repairs for your HVAC System. Premium Protection Plan is backed by three A-rated insurance underwriters giving you and your family the Carolina Comfort you deserve.

Our plan provides comprehensive protection against any unexpected mechanical failures that your HVAC system might have during the Extended Warranty period. Premium Protection Plan offers up to 10 years of a peace of mind guarantee.

On average, the cost of the Protection Plan is equal to only pennies a day. The cost of the Protection Plan will vary based on Purchase Day.

Here’s how it works:

This warranty must be purchased at time of install to qualify for special pricing. If not purchased upfront, Warranty can be added at any time during the 1st year at normal pricing. System must have been registered for 91 days before claim can be filed!

Units up to 2 years old can qualify for our 10-year extended warranty.

How is this for a selling point, should your warranty outlast your time owning your home? If you sell your home, your extended warranty goes with it! With the Premium Protection Plan Extended Warranty, the plan is fully transferable at no cost to you or the new home owner, adding additional value and benefit to the sale of your home and business!

Just call Carolina Comfort, Inc.’s Total Comfort Service Center 24 hours a day 7 days a week at


to enroll today.

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