We truly appreciate all of your hard work and efforts in the successful completion of the Aiken Building 3rd Floor Renovation project.
This was a high profile job for Bobbitt Design Build. We were able to give our customer and their tenant a high quality state of the art facility thanks to you and your team paying close attention to detail. We started this project with a very tight schedule and were able to meet the move in date exactly on time thanks to everyone being creative and going the extra mile to stay on schedule.
We received a nice letter from PHTS thanking everyone that worked on the project. They were very pleased with the finished product and everyone's professionalism throughout the construction phase. This will surely give us the opportunity for additional design build work with future customers.
Everyone at Bobbitt Design Build would like to thank you once again for your attention to detail and assistance on the project!
Project Managercontinue reading
I would like to share with you another observation regarding one of your technical employees handling a service call today.
On July 1st I had made a service call for a condensation problem with my upstairs air handler. This note is just to say that I was very pleased with the service call. This call was in response to one of those "pre-vacation" semi-urgent ones you must receive often. The service call was handled by Jake and as usual, he arrived on time and was courteous throughout. Jake took the time to explain to me what he thought was the problem, a stuck damper, and how he was going to approach the solution. Most importantly, he solved the condensation problem and the system is running fine. Thanks to Kyle and Ryan for their re-insulation work. My thanks also go out to Darren for his concern that the job was done correctly! We can now leave on vacation with added piece of mind.
I also would like to note the office staff (Brittany and Michelle) for their cheerful and pro-active responses to the telephone inquiries. These are often the overlooked staff that make a business a success. I really appreciate Carolina Comfort's quick response and its being my part of my home team!continue reading
As far as my house goes it was a great experience. From talking with the office the first phone conversation and getting someone out quickly to try and repair the unit, and then dealing with Greg on the sales side he was very informative on questions I had and helping with the finance end of it. The install part was great Justin did a very neat job and cleaned up well.
He also called me this morning to make sure everything was working well. Darron had also called me to check on things. You got a heck of a team.continue reading